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"Why do I still like travel agents? A competent travel agent can be your greatest asset when you're planning a trip. Good travel agents have an edge over almost any other seller of travel. They know what you want. They speak your language. And they're there for you when you run into trouble."
Christopher Elliott, ombudsman, National Geographic Traveler magazine


"It's clear travel agents can likely save travelers big money and help select a realistic itinerary. Even where they weren't cheaper, travel agencies competed with what we could find on our own. And we were impressed where they did save us money, in particular with hotels."
Jane Hodges, Wall Street Journal


"Having a travel agent advise you is now more important than ever," as fees, surcharges, and other travel services and restrictions have become more confusing for consumers. "Travel is one of the most complicated puchases."
Henry Harleveldt, Travel Industry Analyst
Forrester Research
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